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Explore Research America’s market research project summaries across healthcare, retail, food and beverage, pharmaceutical, entertainment, apparel, B2B, hospitality, insurance, and other industries. These summaries highlight completed research projects using qualitative research, quantitative research, focus groups, online surveys, telephone surveys, concept testing, customer experience research, and brand research.
Each project summary shows the industry, methodology, project focus, and background behind the research. If you do not see a specific industry or research method listed, contact us. There is a good chance we have experience with a similar project.
Industry: Entertainment
Methodology: Online survey
Project: Arena Suite Holders - Customer experience
and loyalty measurement
The Background: As a primary customer segment of an arena, Suite Holders represent both a
source of strong revenue support and an indicator of future growth opportunity.
Industry: Food and Beverage
Methodology: Online qualitative discussion
Project: Food Manufacturer - Advertising
Strategy
The Background: A local potato chip manufacturer partnered with an ad agency to use
consumer insights to inform its advertising strategy and support local market share growth.
Industry: Healthcare
Methodology: Telephone surveys
Project: Healthcare Provider - Community
Feedback
The Background: The client wanted to identify current opportunities and reveal anticipated
challenges as they increased their presence in the community.
Industry: Food and Beverage
Methodology: Quantitative and qualitative hybrid
Project: Food Manufacturer - Concept
Optimization
The Background: As part of its innovation strategy, a beverage manufacturer developed six
new concepts designed to drive incremental volume and profit for the brand.
Industry: Retail
Methodology: Online survey
Project: Private Label Company - Image
Refresh
The Background: A major private label provider with more than 3,000 SKUs determined that
updated packaging and graphics were needed to create a more contemporary brand image.
Industry: Manufacturing
Methodology: CLiP Communications Testing
Project: Heartburn Medicine - Ad Testing
The Background: The manufacturer was preparing to introduce a new product and had developed
several ads designed to bring the product to life.
Industry: Pharmaceutical
Methodology: In-person focus groups
Project: Children’s Medicine - Product
Development
The Background: The client intended to introduce a dual-action pain reliever for children
and needed to understand how the product should look, including color, consistency, flavor, and related
product attributes.
Industry: Pharmaceutical
Methodology: In-person focus groups
Project: Children’s Medicine - Patient Experience
and Positioning
The Background: A major drug manufacturer wanted to understand treatment dynamics among
parents of children with severe allergies.
Industry: Healthcare and Dentistry
Methodology: Various quantitative methods
Project: Health Research
The Background: A dental practice network wanted to test different survey methodologies to
help ensure the research process did not introduce bias.
Industry: Home Health
Methodology: PrecisionScan, blended quantitative and qualitative methodology, and
Max-Diff
Project: Fall Detection Device -
Positioning
The Background: The team wanted to optimize the positioning, name, and features of a fall
detection device that was part of a fall protection service.
Industry: Home Repair
Methodology: In-store interviews using photo-scan analysis
Project: Construction Riser - Merchandising and POS
Decisions
The Background: The client wanted to capture contractor and do-it-yourselfer reactions to a
new riser product in a traditional product category.
Industry: Apparel
Methodology: Central testing facility and in-depth interviews
Project: Women’s Jeans - Customer
Satisfaction
The Background: A large apparel manufacturer undertook research to identify fit improvement
opportunities and increase satisfaction and purchase interest.
Industry: Apparel
Methodology: Multi-phase, multi-mode, online and in-person research
Project: Footwear - Assessment of Market
Opportunities
The Background: The manufacturer of an authentic footwear brand wanted to shape
communication strategies around relevant brand messages and product benefits by segment.
Industry: Health and Beauty
Methodology: Survey and graphical modeling
Project: Health and Beauty - Expanding into the
U.S.
The Background: A Mexico-based health and beauty marketer wanted to develop strategies to
accelerate growth in the U.S. market.
Industry: DIY Home Products
Methodology: National survey showing photo concepts
Project: Shelving Product Concept
Evaluations
The Background: The purpose of this study was to obtain consumer feedback and attitudes
toward proposed shelving prototypes and measure interest in new shelving designs.
Industry: B2B
Methodology: Qualitative and quantitative hybrid methodology
Project: International Brand Equity and Assessment
Study
The Background: A Fortune 500 B2B client commissioned a brand equity and assessment study
to develop a forward-looking brand position relevant to employees, customers, and prospects.
Industry: Small-Town Municipality
Methodology: Survey
Project: Municipality Survey Research
The Background: The project used survey research to collect feedback and inform decisions
for a small-town municipality.
Industry: Hospitality
Methodology: Online quantitative study, including CLiP
Project: International Hotel Chain Loyalty
Program
The Background: A major hotel client wanted to assess its image across multiple geographic
locations in 11 countries.
Industry: Insurance
Methodology: Telephone and online surveys
Project: Property and Casualty
Insurance - Advertising Performance Testing
The Background: In a crowded insurance industry, brand awareness is important for long-term
success. This research used a blended approach to better understand key market areas and audience segments.