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MARKETING RESEARCH FTO CERTIFICATION

Awarded to Research America

Research America announces its certification from the Foundation for Transparency in Outsourcing as a 100% telephone market research services provider. This status provides Research America clients with the assurance that their intellectual property and project plans remain under the protection of United States law and business regulations during every phase of their study.

Utilizing our services can help you include fast, accurate telephone surveys. We also offer 24 hour support; so you can collect data globally. Our staff can conduct studies around the clock, targeting companies and consumers in different time zones.

Our clients receive professional assistance in understanding their customer base and learn new ways to reach additional clientele. We provide a team of survey designers, analysts and trained operators on staff, making it simple to create, conduct and analyze a survey. We make even complicated surveys simple to conduct and understand. We will completely design a study based on the information you want to gather, and our professionally trained staff will then get to work, making phone calls and asking questions.

Our market research interviewing firm can reach out to English and Spanish-speaking respondents. Our staff has received training in how to ask questions to obtain and record accurate responses, even being able to accurately translate English language studies for Spanish-speaking consumers.

When most people think of market research interviewing services, they think of long-ranging pharmaceutical studies or customer satisfaction surveys. In reality, we have much more varied applications; businesses can use our image studies, needs assessments, or performance evaluations. Almost any industry could use our services; a retail company could test reactions to a new product line, an airport could poll public confidence, and travel agencies could tap into a niche market. We can work for every business, because every business depends on the customer opinion.