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INTERACTIVE VOICE REPONSES

IVR offers an easy and cost-effective way to deliver self-completed surveys and automated messages over the telephone to a broad audience.

Self-completion IVR surveys can be used in different modes:

Inbound mode - Respondents call into a phone number at their convenience and answer a short survey through their keypad.

Outbound mode - Research America’s IVR places calls to respondents who then self-complete the pre-recorded survey.